SHIPPING & RETURNS
SHIPPING POLICY
At Inc-lash, we offer fast and reliable shipping to all our clients in the United Kingdom. We take great care in packaging our products to ensure that they arrive in perfect condition, and we offer competitive shipping rates.
We aim to dispatch your order within 1-2 business days, and delivery times depend on your location and the shipping method you select at checkout. You will receive a tracking number once your order has been shipped, so you can keep an eye on your package's progress.
If you live outside UK our products can still be delivered, delivery time can depend on your location.
Any extra tax payable for receiving our products is not covered by us, as each country has different tax regulations
If you have any questions or concerns about shipping, please don't hesitate to contact us.
RETURNS & EXCHANGE POLICY
At Inc-lash, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy.
You can return any unused or unopened products within 7 days of receiving your order for a full refund or exchange. Please note that we cannot accept returns on used products or products that have been opened, unless they are faulty.
To initiate a return or exchange, please contact us with your order number and the reason for your return. We will provide you with a return address and any other information you need to complete your return or exchange.
If you have any questions or concerns about our return and exchange policy, please don't hesitate to contact us.